
User Agreement
Last Updated: August 22, 2026
Welcome to Centovix, an online shopping platform operated by Altivexa LLC (“Centovix,” “we,” “us,” or “our”).
This User Agreement (“Agreement“) governs your access to and use of www.centovix.com, including our website, online store, products, services, features, content, accounts, and other services made available through the website.
By accessing or using Centovix, you agree to comply with this Agreement, our Terms & Conditions, Privacy Policy, Returns & Refunds Policy, Shipping Policy, and any other applicable policies published on our website.
If you do not agree with this Agreement, please do not use Centovix.
1. Eligibility
By using Centovix, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you.
If you use Centovix on behalf of a business, organization, or other legal entity, you represent that you have the authority to accept this Agreement on behalf of that entity.
You may not use Centovix if applicable law prohibits you from doing so.
2. Acceptance of This Agreement
By accessing, browsing, creating an account, placing an order, purchasing a product, submitting content, or otherwise using Centovix, you acknowledge that you have read, understood, and agreed to this User Agreement.
This Agreement forms part of the terms governing your relationship with Centovix.
If you do not agree with any part of this Agreement, you must stop using the website.
3. Use of the Website
You may use Centovix only for lawful purposes and in accordance with this Agreement.
You agree to use the website responsibly and not to interfere with its operation, security, or availability.
You may not use Centovix to:
Commit fraud or facilitate fraudulent activity.
Violate applicable laws or regulations.
Infringe intellectual property rights.
Attempt to access another user’s account.
Interfere with website security.
Upload malicious software or harmful code.
Use automated systems in a way that could damage or disrupt the website.
Collect information about other users without authorization.
Impersonate another individual or organization.
Submit false or misleading information.
Manipulate reviews, ratings, promotions, or other website features.
Use the website for unauthorized commercial purposes.
4. User Accounts
Certain features of Centovix may require you to create an account.
When creating an account, you agree to provide accurate, complete, and current information.
You are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account, to the extent permitted by applicable law.
You should immediately notify Centovix if you believe that:
Your account has been accessed without authorization.
Your password has been compromised.
Your account information is incorrect.
Someone is using your account without your permission.
Centovix is not responsible for losses resulting from your failure to maintain the security of your account credentials, except where liability cannot legally be excluded.
5. Account Information
You agree to keep your account information accurate and updated.
We may rely on the information associated with your account when communicating with you regarding orders, payments, shipping, customer service, security, or other matters.
You may be responsible for updating your information when it changes.
6. Orders and Purchases
When you place an order through Centovix, you agree to provide accurate information necessary to process the transaction.
Placing an order does not necessarily guarantee acceptance of that order.
We reserve the right to accept, reject, limit, or cancel orders where permitted by law, including situations involving:
Product availability.
Pricing or listing errors.
Payment processing issues.
Suspected fraud.
Shipping restrictions.
Technical errors.
Incorrect product information.
Other legitimate operational or legal reasons.
If we cancel an order after receiving payment, we will generally process an applicable refund through the original payment method.
7. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, and other information displayed on Centovix are accurate.
However, product information may occasionally contain errors or become outdated.
Product colors, packaging, dimensions, appearance, specifications, or other characteristics may differ from photographs or descriptions due to manufacturer changes, screen settings, lighting, or other factors.
We reserve the right to correct errors and update product information at any time.
8. Pricing and Availability
Product prices and availability may change without prior notice.
We may limit the quantity of products available for purchase.
If an obvious pricing or technical error affects an order, we may contact you to correct the issue or cancel the affected order, subject to applicable law.
Any applicable taxes, customs duties, shipping charges, or other fees will be handled as described at checkout or under the applicable policies.
9. Payment Processing
Centovix may use third-party payment processors, such as PayPal, Stripe, or other payment providers, to process transactions.
Payment processing may be subject to the terms, policies, and security procedures of the applicable payment provider.
You agree to provide valid and authorized payment information when making a purchase.
You must not use a payment method that you are not authorized to use.
Centovix may cancel or restrict transactions that appear to involve unauthorized or fraudulent payment activity.
10. Shipping and Delivery
Shipping and delivery information is provided through our website and applicable shipping policies.
Estimated delivery dates are not necessarily guaranteed unless expressly stated otherwise.
Delivery may be affected by circumstances outside our reasonable control, including:
Shipping carrier delays.
Customs processing.
Weather conditions.
Natural disasters.
Government restrictions.
Transportation disruptions.
Incorrect shipping information.
Other circumstances beyond our reasonable control.
Customers are responsible for providing accurate shipping information.
11. Returns, Refunds, and Cancellations
Returns, refunds, exchanges, and cancellations are governed by our applicable Returns & Refunds Policy.
Certain products may be excluded from returns where permitted by applicable law.
Where a refund is approved, it will generally be issued using the original payment method.
Nothing in this Agreement is intended to limit mandatory consumer rights or legal remedies that apply to you.
12. User Content
Centovix may allow users to submit reviews, ratings, comments, photographs, feedback, questions, or other content (“User Content”).
You are responsible for the User Content you submit.
You agree that your User Content will not:
Be unlawful or fraudulent.
Contain false or misleading statements.
Infringe copyrights, trademarks, or other intellectual property rights.
Violate another person’s privacy.
Contain threats, harassment, or abusive material.
Contain malware or malicious code.
Contain unauthorized advertising or spam.
Impersonate another person or entity.
13. License to User Content
By submitting User Content to Centovix, you grant Centovix a non-exclusive, worldwide, royalty-free, transferable, and sublicensable license to use, reproduce, modify, publish, display, distribute, and otherwise use that content for operating, improving, promoting, and marketing Centovix, subject to applicable law.
You represent that you have the rights necessary to grant this license.
You retain ownership of your User Content, except for the rights expressly granted to Centovix under this Agreement.
14. Reviews and Ratings
Reviews and ratings should reflect genuine experiences.
You must not:
Submit fake reviews.
Purchase or sell reviews.
Manipulate ratings.
Review products you have not legitimately experienced where the review implies otherwise.
Post misleading or fraudulent content.
Use reviews to promote unrelated products or services.
Centovix may moderate, remove, or decline to publish reviews that violate this Agreement or applicable law.
15. Intellectual Property
All intellectual property associated with Centovix, including our branding, logos, trademarks, website design, text, graphics, photographs, videos, software, layouts, and other original content, is owned by, licensed to, or used with permission by Centovix or Altivexa LLC unless otherwise indicated.
You may not reproduce, copy, modify, distribute, sell, license, or commercially exploit our intellectual property without prior written authorization.
Nothing in this Agreement transfers ownership of Centovix intellectual property to you.
16. Copyright Complaints
If you believe that content available on Centovix infringes your copyright or other intellectual property rights, please contact us.
Your notice should provide sufficient information for us to identify:
The intellectual property right involved.
The allegedly infringing material.
Where the material appears on the website.
Your contact information.
The basis for your complaint.
Any other information reasonably necessary to investigate the matter.
We may remove or restrict access to allegedly infringing content where appropriate.
17. Third-Party Services
Centovix may use or integrate third-party services, including payment processors, shipping companies, technology providers, analytics services, advertising platforms, and other service providers.
Third-party services may have their own terms, policies, and privacy practices.
Your use of third-party services may be subject to those third parties’ terms.
Centovix does not control every aspect of third-party services and is not responsible for their independent actions, policies, availability, or performance, except where applicable law provides otherwise.
18. External Links
Centovix may contain links to third-party websites.
These links may be provided for convenience, information, or product-related purposes.
We do not control third-party websites and do not necessarily endorse their content, products, services, policies, or practices.
You access third-party websites at your own discretion.
You should review the terms and privacy policies of third-party websites before using them.
19. Promotions and Special Offers
Centovix may offer promotional codes, discounts, contests, giveaways, loyalty programs, or other special offers.
Promotions may have additional terms and conditions.
Unless expressly stated otherwise:
Promotions may have expiration dates.
Promotions may be limited to specific products.
Promotions may be subject to availability.
Promotions may not be combined.
Promotional codes may not be transferred or sold.
We may cancel or modify promotions where permitted by law.
If specific promotional terms conflict with this Agreement, the specific promotional terms will apply to the relevant promotion.
20. Communications
By using Centovix, you agree that we may communicate with you electronically regarding:
Orders.
Payments.
Shipping.
Returns.
Account activity.
Security.
Customer service.
Important changes to our services.
Other transaction-related matters.
Marketing communications will be handled in accordance with applicable law and our Privacy Policy.
You may unsubscribe from promotional communications using the available unsubscribe mechanism.
21. Privacy
Your use of Centovix is also subject to our Privacy Policy.
Our Privacy Policy explains how we collect, use, store, and protect personal information.
By using Centovix, you acknowledge that you have reviewed our Privacy Policy.
22. Security
We take reasonable measures to protect Centovix and our users.
However, no website, electronic transmission, or online system can be guaranteed to be completely secure.
You agree not to attempt to bypass, disable, interfere with, or compromise security features of Centovix.
You must not attempt to gain unauthorized access to:
Website servers.
Databases.
User accounts.
Administrative systems.
Payment systems.
Other protected areas.
23. Restricted Activities
You may not use Centovix for activities that:
Violate applicable laws.
Involve fraud or deception.
Harm other users.
Infringe intellectual property.
Attempt unauthorized access.
Disrupt website operations.
Introduce malicious software.
Circumvent security measures.
Abuse promotional programs.
Manipulate reviews or ratings.
Use stolen payment credentials.
Collect user information without authorization.
Conduct unauthorized scraping or automated data collection.
Otherwise violate this Agreement.
24. Account Suspension and Termination
We may suspend, restrict, or terminate your account or access to Centovix if we reasonably believe that you have violated this Agreement, our policies, or applicable law.
We may also take action where necessary to protect Centovix, our users, our service providers, or third parties.
Where required by applicable law, we will provide appropriate notice or other procedural protections.
Termination does not affect obligations or rights that arose before termination.
25. Disclaimer of Warranties
To the maximum extent permitted by applicable law, Centovix is provided on an “as is” and “as available” basis.
We do not guarantee that:
The website will always be available.
The website will be uninterrupted.
The website will always be error-free.
Website information will always be complete or current.
Products will always be available.
Third-party services will operate without interruption.
The website will be completely free of security vulnerabilities.
Nothing in this Agreement excludes any warranty, guarantee, or consumer protection that cannot legally be excluded.
26. Limitation of Liability
To the maximum extent permitted by applicable law, Centovix and Altivexa LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of Centovix.
This may include loss of profits, revenue, data, business opportunities, goodwill, or anticipated savings.
To the maximum extent permitted by law, our total liability arising from a specific transaction will not exceed the amount you paid to Centovix for the product or service giving rise to the claim.
Nothing in this Agreement limits liability that cannot legally be limited or excluded.
27. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Centovix, Altivexa LLC, and their applicable officers, employees, contractors, affiliates, service providers, and representatives from claims, damages, liabilities, losses, costs, and expenses arising from:
Your violation of this Agreement.
Your unlawful use of Centovix.
Your User Content.
Your violation of another person’s rights.
Your fraudulent or unauthorized activity.
Your violation of applicable laws or regulations.
This obligation does not apply to the extent prohibited by applicable law.
28. Release
To the extent permitted by applicable law, you release Centovix and Altivexa LLC from claims arising solely from your use of third-party services, websites, or services that are outside our reasonable control.
This release does not apply to claims arising from conduct for which liability cannot legally be excluded.
29. Third-Party Risks
Certain products, services, payment processing, shipping, fulfillment, hosting, advertising, and other functions may involve third parties.
While we seek to work with reputable providers, third-party services may experience errors, delays, interruptions, or other risks.
You acknowledge that certain aspects of transactions may depend on third-party providers.
Nothing in this section limits any rights or remedies that you may have under applicable law.
30. Changes to This Agreement
We may update this User Agreement from time to time.
When changes are made, we may update the “Last Updated” date displayed at the top of this page.
Your continued use of Centovix after changes become effective constitutes acceptance of the updated Agreement to the extent permitted by applicable law.
If a change materially affects your rights, we may provide additional notice where required.
31. Governing Law
This Agreement shall be governed by the laws applicable to the jurisdiction in which Altivexa LLC is legally organized, except where mandatory consumer protection laws provide otherwise.
Jurisdiction of Formation: Wyoming/United States
Nothing in this Agreement is intended to deprive consumers of mandatory rights provided by the laws applicable to their location.
32. Dispute Resolution
If you have a concern or dispute regarding Centovix, we encourage you to contact us first so that we can attempt to resolve the matter informally.
You may contact us using the information provided below.
Nothing in this section prevents you from exercising mandatory legal rights or remedies available under applicable law.
33. Severability
If any provision of this Agreement is determined to be invalid, unlawful, or unenforceable, that provision will be modified or interpreted to the minimum extent necessary to make it enforceable where permitted by law.
The remaining provisions will remain effective.
34. No Waiver
Our failure to enforce any provision of this Agreement does not constitute a waiver of our right to enforce that provision in the future.
35. Entire Agreement
This User Agreement, together with our Terms & Conditions, Privacy Policy, Returns & Refunds Policy, Shipping Policy, and other applicable policies, constitutes the agreement governing your use of Centovix.
Additional terms may apply to specific products, services, promotions, or transactions.
36. Contact Us
If you have questions, concerns, complaints, or requests regarding this User Agreement, please contact us:
Centovix Operated by: Altivexa LLC
Website: https://centovix.com/
Email: support@centovix.com
Business Address: 1731 N Elm St Commerce, GA 30529 USA
37. Acknowledgment
By using www.centovix.com, you acknowledge that you have read and understood this User Agreement and agree to comply with its applicable terms.
If you do not agree with this Agreement, please discontinue your use of Centovix.
Thank you for using Centovix.