Terms & Conditions

Last Updated: October 15, 2026

Welcome to Centovix.

These Terms & Conditions govern your access to and use of the Centovix website, available at www.centovix.com, including purchases, accounts, services, features, and other transactions conducted through our website.

Centovix is operated by Altivexa LLC. Throughout these Terms & Conditions, the terms “Centovix,” “we,” “us,” and “our” refer to Centovix and its operating company, Altivexa LLC.

By accessing our website, browsing our products, creating an account, placing an order, or otherwise using our services, you agree to these Terms & Conditions, subject to any mandatory rights provided by applicable law.

If you do not agree to these Terms & Conditions, please discontinue your use of our website and services.

These Terms & Conditions should be read together with our Privacy Policy, Shipping Policy, Refund and Returns Policy, Cookie Policy, and other applicable policies published on our website.

1. Eligibility and Acceptance

By using Centovix, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you.

If you purchase products on behalf of a business or another organization, you represent that you have the authority to bind that organization to these Terms & Conditions.

You agree to provide accurate, current, and complete information when using our website, creating an account, or placing an order.

You must use our website and services in accordance with these Terms & Conditions and all applicable laws and regulations.

2. About Centovix

Centovix is an online retail store operated by Altivexa LLC.

We offer products for purchase through our website. Depending on the product and fulfillment arrangements, we may work with third-party suppliers, manufacturers, warehouses, fulfillment providers, and shipping carriers to process and deliver customer orders.

The availability of products, shipping methods, delivery estimates, and other services may vary by destination and product.

Our use of third-party suppliers and service providers does not remove any responsibility or obligation that cannot legally be excluded under applicable law.

3. Permitted Use of Our Website

You may use Centovix only for lawful purposes and in accordance with these Terms & Conditions.

You agree not to:

• Use our website for fraudulent, deceptive, or unlawful activities.
• Violate applicable laws or regulations.
• Provide false, misleading, or fraudulent information.
• Interfere with the operation, security, or functionality of our website.
• Attempt to gain unauthorized access to accounts, servers, databases, or other systems.
• Introduce viruses, malware, malicious scripts, or other harmful code.
• Copy, reproduce, distribute, or commercially exploit website content without authorization.
• Use bots, scraping tools, or automated systems in a manner that interferes with our website or violates applicable law.
• Manipulate product reviews, prices, promotions, payments, or transactions.
• Use stolen payment information or another person’s account without authorization.
• Impersonate another person, business, or organization.
• Engage in activities that infringe intellectual property, privacy, or other legal rights.

We may investigate suspected violations and take reasonable action, including restricting access, removing content, suspending accounts, or cancelling affected orders where permitted by law.

4. Product Information and Availability

We make reasonable efforts to provide accurate product descriptions, photographs, specifications, prices, and availability information.

However, certain product characteristics may vary, including:

• Color and appearance.
• Packaging and labeling.
• Dimensions and measurements.
• Materials and finishes.
• Product specifications.
• Manufacturer or supplier packaging.

Product images are intended to represent the products offered. Actual products may differ slightly because of photography, lighting, display settings, manufacturing changes, or packaging updates.

Where appropriate, please review the product description, specifications, instructions, and other information provided on the relevant product page before purchasing.

We do not guarantee that every product displayed on our website will remain available at all times.

Product availability may change because of inventory limitations, supplier availability, fulfillment restrictions, or other operational circumstances.

Nothing in this section limits any legal rights you may have if a product is materially different from its description or does not conform to applicable legal requirements.

5. Prices, Currency, and Taxes

Product prices and other charges are displayed on our website at the time of purchase.

Prices may change from time to time. Unless otherwise required by law, the price applicable to your order will generally be the price displayed during checkout when you submit your purchase.

Depending on your location and the transaction, additional charges may apply, including:

• Shipping fees.
• Applicable sales taxes.
• Value Added Tax (VAT).
• Customs duties.
• Import taxes.
• Brokerage or customs clearance fees.
• Other applicable charges.

Where taxes or other charges are collected during checkout, the relevant amounts will be displayed as required by applicable law and the checkout process.

Where import duties, taxes, or other charges are payable separately, responsibility for those charges will depend on the information disclosed during checkout and the laws applicable to the transaction.

You are responsible for reviewing the order total and the applicable charges presented before completing your purchase.

We reserve the right to correct pricing, calculation, or technical errors. If an error materially affects an order that you have already placed, we may contact you to explain the issue and discuss the available options, including cancellation and any applicable refund, subject to applicable law.

6. Orders and Order Acceptance

When you submit an order through Centovix, you make an offer to purchase the selected products under the terms presented during checkout.

You may receive an automated order confirmation after submitting your order. An automated confirmation acknowledges receipt of your order but does not necessarily constitute final acceptance unless expressly stated otherwise.

Orders are subject to product availability, payment authorization, shipping eligibility, and acceptance.

We reserve the right to refuse, limit, or cancel an order for a lawful reason, including:

• Product unavailability.
• Pricing or product description errors.
• Suspected fraud or unauthorized payment activity.
• Payment processing failures.
• Shipping restrictions.
• Technical or system errors.
• Information that is materially incorrect or incomplete.
• Other legitimate operational or legal reasons.

If we cancel an order after receiving payment, we will process any applicable refund in accordance with our Refund and Returns Policy, the terms of the transaction, and applicable law.

We will not use this section to avoid obligations that arise from an accepted order or that cannot legally be excluded.

7. Payment Methods and Payment Processing

Centovix may accept payment methods made available during checkout, including payment services provided by third-party processors such as PayPal and Stripe, where available.

Your payment is subject to the applicable payment provider’s terms, conditions, security procedures, and privacy policies.

By submitting a payment, you authorize the applicable payment processor to process the transaction using the payment information you provide.

You agree to provide valid and accurate billing and payment information and to use only payment methods that you are authorized to use.

We may delay or decline an order if payment authorization fails or if we reasonably suspect fraudulent or unauthorized activity.

When payment processing is handled by a third-party provider, that provider may process payment information under its own applicable terms and privacy practices.

For more information about our handling of personal information, please review our Privacy Policy.

8. Order Changes and Cancellations

We understand that you may occasionally need to change or cancel an order.

If you need to make a change, please contact us as soon as possible at support@centovix.com and include your order number.

We cannot guarantee that a requested change or cancellation will be possible after an order has entered processing, fulfillment, or shipping.

If an order has already been dispatched, you may need to follow the procedures described in our Refund and Returns Policy.

Cancellation rights, including any applicable withdrawal periods or exceptions, will be governed by the laws applicable to your purchase.

Nothing in this section removes any cancellation rights that cannot legally be excluded.

9. Shipping and Delivery

Our Shipping Policy explains order processing, estimated delivery times, shipping methods, tracking, customs requirements, and other delivery-related matters.

Delivery estimates are generally provided for informational purposes and are not guaranteed unless expressly stated otherwise in the terms of your purchase.

Actual delivery times may vary because of:

• Carrier delays.
• Customs inspections and clearance.
• Public holidays.
• Weather conditions.
• Transportation disruptions.
• Destination-specific delivery limitations.
• Supplier or fulfillment delays.
• Incorrect or incomplete delivery information.
• Other circumstances affecting transportation or delivery.

Where applicable, orders may be shipped in separate packages or through different carriers.

You are responsible for providing accurate and complete delivery information and for responding to reasonable delivery-related requests.

Please review our Shipping Policy for additional details.

Nothing in these Terms & Conditions excludes any delivery obligations or consumer remedies that apply under mandatory law.

10. International Orders, Customs, and Import Requirements

Centovix may offer international shipping to supported destinations.

Shipping availability depends on the product, destination, carrier, fulfillment arrangements, and applicable laws.

International orders may be subject to customs inspections, import restrictions, duties, taxes, or other government-imposed requirements.

Unless otherwise stated during checkout or required by applicable law, customers may be responsible for applicable import duties, taxes, brokerage fees, or similar charges.

You are responsible for ensuring that products ordered through Centovix can legally be imported into your destination country and for providing accurate information when required by customs authorities or carriers.

If an order cannot legally or reasonably be shipped to your destination, we may cancel the affected order and process any applicable refund in accordance with our policies and applicable law.

For further information, please review our Shipping Policy.

11. Refunds, Returns, and Exchanges

Our Refund and Returns Policy explains the conditions and procedures applicable to returns, refunds, replacements, and exchanges.

Return eligibility may depend on the product, its condition, the reason for the return, the time elapsed since delivery, and applicable law.

Where permitted by law, certain products may be subject to specific return conditions or lawful exclusions. Any applicable restrictions should be disclosed in accordance with the requirements governing the transaction.

If you receive a damaged, defective, incorrect, or materially non-conforming product, please contact us promptly so that we can review the issue and explain the available options.

Approved refunds will generally be issued to the original payment method unless otherwise agreed or required by law.

Refund processing times may vary depending on your bank, card issuer, or payment provider.

Please review our Refund and Returns Policy before making a purchase.

Nothing in these Terms & Conditions limits mandatory cancellation, withdrawal, refund, warranty, or other consumer rights.

12. Promotions, Discounts, and Special Offers

Centovix may offer discounts, promotional codes, seasonal sales, coupons, contests, giveaways, or other special offers.

Promotions may be subject to additional terms, including eligibility requirements, expiration dates, product restrictions, minimum purchase amounts, or quantity limits.

Unless expressly stated otherwise:

• Promotional codes must be entered correctly at checkout.
• Promotions may apply only to selected products.
• Promotions may not be combined with other offers.
• Expired or invalid promotional codes may not be accepted.
• Discounts may not be applied retroactively to completed orders.

We may modify or withdraw promotional offers where permitted by law and subject to any commitments already made to customers.

If a promotion has separate terms and conditions, those terms will apply to that promotion to the extent of any conflict with these general Terms & Conditions.

13. User Accounts and Account Security

Certain features of Centovix may require you to create an account.

When creating or maintaining an account, you agree to provide accurate information and keep it reasonably up to date.

You are responsible for:

• Maintaining the confidentiality of your login credentials.
• Protecting your password.
• Using reasonable security measures.
• Not sharing access with unauthorized individuals.
• Notifying us promptly if you suspect unauthorized account access.

You are responsible for activity conducted through your account to the extent permitted by applicable law.

We may suspend or restrict an account where reasonably necessary to investigate suspected fraud, protect website security, comply with legal obligations, or enforce these Terms & Conditions.

Where required by law, we will provide appropriate notice or an opportunity to resolve the issue.

14. Customer Communications

We may communicate with you electronically regarding your account, orders, payments, shipping, returns, security matters, and customer support requests.

These communications may include:

• Order confirmations.
• Payment and transaction notifications.
• Shipping confirmations.
• Tracking information.
• Delivery updates.
• Requests for additional information.
• Customer support responses.
• Important notices concerning our services or policies.

You are responsible for providing accurate contact information and keeping it up to date.

Marketing communications will be handled in accordance with applicable law and our Privacy Policy.

Where required or provided by law, you may opt out of promotional communications using the unsubscribe instructions included in those communications.

Opting out of marketing communications will not necessarily stop essential transactional or service-related messages.

15. Reviews, Ratings, and Customer Submissions

Centovix may allow customers to submit reviews, ratings, comments, photographs, suggestions, feedback, or other content.

By submitting content, you represent that:

• The content is truthful and does not intentionally mislead other customers.
• You have the rights necessary to submit the content.
• The content does not unlawfully infringe another person’s intellectual property or privacy rights.
• The content does not contain unlawful, threatening, defamatory, or abusive material.
• The content does not contain malware or other harmful code.
• The content is not spam or unauthorized advertising.
• The content does not impersonate another person.

We may review, moderate, remove, or refuse submissions that violate these Terms & Conditions or applicable law.

We do not guarantee that every review or customer submission will be published.

Customer reviews and comments represent the views of their respective authors and do not necessarily reflect the views of Centovix.

16. License to Use Submitted Content

When you voluntarily submit content to Centovix, including reviews, photographs, comments, or suggestions, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, distribute, and adapt that content for operating, improving, and promoting our website and services.

This license applies only to the extent that you have the necessary rights to grant it and subject to applicable law.

We will not claim ownership of your original content merely because you submit it to us.

Where required by law, we will obtain any additional consent necessary for particular uses of submitted content.

If you submit content containing another person’s personal information or image, you are responsible for ensuring that you have the necessary authorization to submit it and that the submission complies with applicable law.

17. Intellectual Property Rights

Unless otherwise indicated, intellectual property associated with Centovix may include:

• Brand names and logos.
• Trademarks and service marks.
• Website design and layouts.
• Original written content.
• Graphics and illustrations.
• Photographs and original visual materials.
• Videos and other media.
• Icons and interface elements.
• Software and website functionality.
• Other materials owned by or licensed to Centovix or Altivexa LLC.

These materials are protected by applicable intellectual property laws.

You may access and use our website for personal, lawful shopping purposes.

Unless permitted by law or authorized in writing, you may not reproduce, modify, distribute, publish, sell, license, commercially exploit, or create derivative works from protected Centovix materials.

Product photographs, descriptions, trademarks, or other materials supplied by manufacturers or third parties may belong to their respective rights holders.

Nothing in these Terms & Conditions transfers ownership of intellectual property to you.

For additional information about reporting suspected infringement, please review our Intellectual Property Policy.

18. Copyright and Intellectual Property Complaints

We respect intellectual property rights and expect users of our website to do the same.

If you believe that material appearing on Centovix infringes your copyright, trademark, or other intellectual property rights, please contact us at support@centovix.com.

Your complaint should include, where applicable:

• Your name and contact information.
• Identification of the intellectual property right involved.
• Identification of the allegedly infringing material.
• The location of the material on our website.
• An explanation of the basis for your complaint.
• Information reasonably necessary for us to investigate the matter.

We may request additional information, remove or restrict access to disputed material, or take other appropriate action in accordance with applicable law.

Please provide accurate information when submitting a complaint.

19. Third-Party Websites and Services

Our website may contain links to third-party websites, services, payment providers, tracking platforms, or other external resources.

These links may be provided for convenience or to facilitate a transaction.

Third-party websites and services are operated independently of Centovix and may have their own terms, privacy policies, security practices, and operating procedures.

We do not control third-party websites and cannot guarantee their availability, accuracy, security, or content.

Your use of a third-party service is subject to the terms applicable to that service.

Nothing in this section excludes responsibility that cannot legally be excluded under applicable law.

20. Third-Party Suppliers and Service Providers

Centovix may rely on third-party suppliers, manufacturers, fulfillment partners, shipping carriers, payment processors, hosting providers, analytics services, and other service providers.

These providers may perform functions necessary to operate our business, process transactions, or deliver products.

Their services may be affected by delays, interruptions, technical problems, inventory limitations, or other operational circumstances.

We will make reasonable efforts to coordinate with relevant providers when issues affect customer orders.

However, the involvement of a third-party provider does not automatically remove any obligation or responsibility that applicable law places on Centovix.

Your rights concerning products, delivery, payments, and refunds remain subject to the applicable terms of your purchase and relevant law.

21. Privacy and Personal Information

Your use of Centovix may involve the collection and processing of personal information, including information needed to manage accounts, process orders, arrange delivery, provide customer support, prevent fraud, and comply with legal obligations.

Our handling of personal information is described in our Privacy Policy.

Our website may also use cookies and similar technologies. Additional information is available in our Cookie Policy.

By using our website, you acknowledge that you should review these policies to understand how relevant information is handled.

Where consent or another lawful basis is required for particular processing activities, we will handle those activities in accordance with applicable law.

22. Website Availability, Maintenance, and Errors

We make reasonable efforts to maintain the availability and functionality of Centovix.

However, we do not guarantee that our website will always be available, uninterrupted, error-free, or compatible with every device or browser.

The website may occasionally experience:

• Maintenance or upgrades.
• Technical errors.
• Server or hosting interruptions.
• Connectivity problems.
• Security incidents.
• Payment processing interruptions.
• Temporary product or inventory synchronization errors.

We may modify, suspend, or discontinue website features where reasonably necessary for maintenance, security, operational, or legal reasons.

We will not rely on this section to exclude obligations that cannot legally be excluded.

23. Product Warranties and Legal Guarantees

Products sold through Centovix may be subject to manufacturer warranties, express seller warranties, statutory guarantees, or other rights depending on the product and applicable law.

Any warranty specifically offered with a product will be governed by its applicable terms.

Where manufacturer warranty information is available, customers should review the relevant documentation.

Nothing in these Terms & Conditions is intended to exclude, restrict, or replace any statutory warranty, guarantee, or consumer protection that cannot legally be excluded.

If you believe a product is defective or does not conform to its description, please contact us so that we can review your concern and explain the available procedures.

24. Disclaimers

We make reasonable efforts to maintain accurate website information and provide a reliable shopping experience.

However, to the extent permitted by applicable law, the website and its general informational content are provided on an “as available” basis.

We do not guarantee that:

• The website will be available at all times.
• Every website feature will operate without interruption.
• All website information will always be complete or error-free.
• Every displayed product will remain available.
• Third-party services will operate without interruptions.
• Website content will be free from every possible technical or security issue.

Product-specific descriptions, warranties, and mandatory consumer rights remain subject to the applicable terms and law.

Nothing in these Terms & Conditions excludes any warranty, guarantee, or obligation that cannot legally be excluded.

25. Limitation of Liability

To the maximum extent permitted by applicable law, Centovix and Altivexa LLC will not be liable for indirect, incidental, special, exemplary, or consequential losses arising from the use of our website or services where such exclusions are legally permitted.

Depending on the applicable law and circumstances, these losses may include certain losses of profits, revenue, business opportunities, data, or anticipated savings.

To the extent permitted by applicable law, our total liability arising from a particular transaction or claim will not exceed the amount paid to Centovix for the product or service giving rise to the claim.

These limitations do not apply to liability that cannot legally be excluded or limited, including any liability that applicable consumer protection law requires us to retain.

Nothing in this section limits your mandatory rights or remedies relating to defective products, non-delivery, misleading representations, or other matters where such limitations are prohibited by law.

26. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, and reasonable expenses arising directly from your unlawful use of the website, your material violation of these Terms & Conditions, or your infringement of another person’s legal rights.

This provision does not apply to the extent that a claim results from our own conduct or where applicable law prohibits the allocation of that responsibility to you.

Nothing in this section creates an obligation that would be unenforceable under applicable law.

27. Suspension and Termination

We may suspend or restrict access to our website or certain account features where reasonably necessary to:

• Investigate suspected fraud or unauthorized activity.
• Protect customers, our systems, or website security.
• Address material violations of these Terms & Conditions.
• Comply with applicable legal requirements.
• Respond to misuse of our services.

Where appropriate and required by law, we may provide notice or an opportunity to address the issue.

You may stop using our website at any time.

Termination or suspension does not remove rights or obligations that arose before the relevant action, including rights relating to completed purchases, refunds, warranties, or applicable consumer protections.

28. Events Beyond Our Reasonable Control

Certain circumstances may prevent or delay the performance of our obligations despite reasonable efforts.

These circumstances may include natural disasters, severe weather, war, civil unrest, government actions, public health emergencies, labor disputes, transportation disruptions, major infrastructure failures, cyber incidents, supplier interruptions, or shipping carrier delays.

Where such circumstances affect an order, we will make reasonable efforts to communicate relevant information and address the situation.

This section does not remove any rights or obligations that applicable law preserves during delays or other disruptions.

29. Governing Law

These Terms & Conditions are intended to be interpreted in accordance with the laws applicable to Altivexa LLC’s jurisdiction of formation, identified as Wyoming, United States, except where mandatory conflict-of-law rules or consumer protection laws require otherwise.

Nothing in this section deprives consumers of mandatory rights available under the laws that apply to their purchases.

The application of a particular law or court’s jurisdiction will depend on the circumstances of the transaction and applicable legal requirements.

30. Dispute Resolution

If you have a concern or dispute involving Centovix, please contact us first so that we can attempt to resolve the issue informally.

When contacting us, please provide your order number, a description of the issue, and any relevant supporting information.

We will make reasonable efforts to review your concern and respond.

If the dispute cannot be resolved informally, either party may pursue the remedies available under applicable law.

Nothing in this section prevents you from exercising mandatory consumer rights or accessing a complaint-handling process, regulator, court, or other remedy available to you under applicable law.

31. Severability

If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the extent permitted by applicable law.

The affected provision will be interpreted or modified only to the minimum extent necessary where such modification is legally permitted.

32. No Waiver

Our failure or delay in enforcing a provision of these Terms & Conditions does not automatically waive our right to enforce that provision later.

Any waiver will be effective only to the extent permitted by applicable law.

33. Entire Agreement

These Terms & Conditions, together with the policies and terms expressly incorporated into them, govern your use of Centovix and your transactions with our store.

These documents include, where applicable:

• Privacy Policy.
• Cookie Policy.
• Shipping Policy.
• Refund and Returns Policy.
• Intellectual Property Policy.
• Any additional terms disclosed for a specific product, promotion, or service.

If a specific policy or transaction term addresses a particular issue in greater detail, it will apply to that issue to the extent stated in the relevant document and permitted by law.

Nothing in this section overrides mandatory legal requirements.

34. Changes to These Terms & Conditions

We may update these Terms & Conditions from time to time to reflect changes in our business operations, website features, services, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

Where required by law, we will provide appropriate notice of material changes.

Unless otherwise required by law, changes will generally apply prospectively and will not remove rights that have already accrued under an existing transaction.

We encourage you to review this page periodically.

35. Contact Us

If you have questions, concerns, or complaints regarding these Terms & Conditions, please contact us using the information below.

For questions about an existing order, please include your order number and the email address associated with your purchase.

We will make reasonable efforts to review and respond to your inquiry.

36. Acceptance of These Terms

By accessing or using www.centovix.com, creating an account, placing an order, or using our services, you acknowledge that you have had the opportunity to review these Terms & Conditions.

Your use of the website and your transactions with Centovix are subject to these Terms & Conditions and any mandatory rights provided by applicable law.

If you do not agree with these Terms & Conditions, please discontinue use of the website.

Thank you for choosing Centovix. We appreciate your trust in our store and look forward to serving you.